I’ve been in a reflective head space lately. A significant chapter of work is coming to a close at the end of 2019 and it’s made me think about the big leadership lessons that have formed me into the person I am today.
Six lessons stand out from the past few decades…
Three years ago I began studying an obscure tool called the Enneagram. With a BA in Psychology, I tend to be a little skeptical of personality tests, especially those with little scientific data to back them up. The Enneagram wasn’t designed by some PhD. Its’ reliability hasn’t been indisputably proven statistically significant. In fact, there’s much disagreement on whether an actual “test” is a good way to use the tool. Instead, it’s believed to have ancient roots, passed down through centuries of stories and traditions. Currently, it’s experiencing such an explosive Renaissance of interest; I’m afraid to say it’s practically reached fad status.
The holidays are supposed to be a wonderful time of gathering with loved ones. Unfortunately, they also glaringly highlight all the lovely family dynamics you try to ignore. I recently had a family experience I didn’t handle well. As several of us were sitting in my living room talking, one of my male relatives shared an extremely misogynistic video with another male relative. The volume on his phone was loud enough for the entire room to hear. My young adult daughter and my 17-year-old son were present as well. I “kindly” asked through gritted teeth that the video be turned off. This relative said, “What? I thought it was funny.” At that point, I snapped out “Turn it off now!” About an hour after he left, I started raging about how disrespectful he was. I was in full judgment mode.
I’m in the middle of an unresolved relational conflict, and it has consumed a lot of my thoughts of late. Last Thursday and Friday I discussed this relationship in four different conversations, seeking advice.
Or maybe I was really seeking validation for my point of view.
By nature, I’d prefer to completely avoid conflict. To me it feels like walking with other people through a minefield, either by force or by choice. In some ways, it is. Navigating conflict requires courage and is profoundly vulnerable.
We know that avoiding conflict at work makes us sick, damages creativity and diminishes productivity and morale. One study by CPP, Inc. found that 1 in 4 employees reported illness or taking sick days due to workplace conflict. More than one-third said that conflict resulted in someone leaving the company, either through firing or quitting. The losses and costs add up quickly.
Last weekend I was blessed to have the opportunity to go to a 3-day workshop about a personality/spiritual formation tool I’ve been interested in for about 6 months. The little psychologist in me was geeking out as I drove there on day 1. I’ve already been using this with a few clients and couldn’t wait to learn more. While definitely helpful for my clients, what I discovered profoundly changed me.
It gave me a new lens to see my life through. I have much greater clarity on WHY I do some of the things I do. It shone light on a lot of my darker places. While those are hard to concede, there’s also peace in the truth that comes from acknowledging them.
I’ve been knocked off-center. National-level politics, police shootings of defenseless citizens, the assassinations of police, and terrorist attacks around the world have all fed my sense of chaos, discouragement, and vulnerability. I’ve become disillusioned. The world is a mess.
What is my posture towards the assassins, terrorists, self-serving politicians, and lawless police?
I was driving west on Kessler Boulevard in Indianapolis, near where it passes under the Monon Trail and the right lane ends. In the left lane, mentally zoned out, I was cruising at or slightly above the speed limit. I snapped out of my reverie when a driver sped past me in the right lane, then pulled in front of me before his lane ended. I felt a hot flash of anger. I sped up and started thinking about how I could pass him (over double yellow lines) and cut him off before the light at College Avenue. My blood was boiling.
A guest post from my friend Bryan Richards: I enjoyed reading Chip’s article about building trust. His musings led me to think about how to cultivate trust through guiding principles and actions. There’s much more to a trusting relationship than encouraging behaviors, attitudes, and apologies!