ideas on leadership
Chip Neidigh
According to reports I’m hearing, my experience applying for a policy on the federal Health Insurance Marketplace has been pretty typical – I’ve spent many hours navigating the site and trying to get help from well-intentioned customer service reps with no more power or knowledge than me.
Chip Neidigh
At CPAC 2013, Sen. Mitch McConnell rolled out a 7-foot, 3-inch stack of paper wrapped in a red ribbon. This stack purports to contain the 20,000 pages of regulations created to flesh out the Affordable Care Act of 2010 (“Obamacare”). Regardless of your politics, you have to admit the Red Tape Tower makes an impression.
Chip Neidigh
My wife is a biochemist by training, and she was the one who came up with the name “Catalyst” for my fledgling consulting practice in 2006. A catalyst is a substance that accelerates a reaction without itself being changed by the reaction. I thought that was a perfect metaphor for the work we do– encouraging change in others. As we end 2012, I’m realizing that the metaphor is incomplete.
Chip Neidigh
I was traveling with my family on Spring Break. We stopped for lunch at the Toro Loco in Jackson, Ohio. The food was delicious and inexpensive, and the staff was focused and attentive. After our meal, I tried to catch our waiter’s eye, but he was elusive. I was starting to feel anxious and frustrated, wanting to pay my bill and get back on the road.
bryan
A guest post from my friend Bryan Richards: I enjoyed reading Chip’s article about building trust. His musings led me to think about how to cultivate trust through guiding principles and actions. There’s much more to a trusting relationship than encouraging behaviors, attitudes, and apologies!
Ready to elevate your leadership? Reach out here to explore how Kairos can help you achieve your goals.
Ready to elevate your leadership? Reach out here to explore how Kairos can help you achieve your goals.
