How do we make sense of these turbulent times we find ourselves in? We read. We talk. We take action. We withdrawal. We grasp for some bit of information or some kind of traction that will give us a sense of control. The news offers little beyond death counts and closures. Most conversations just end up comparing notes on our shared uncertainty.
When I led the tune-up of a company’s volunteering program a few years ago, I ran myself into a brick wall. Luckily, the project itself was successful. We saw over 70 percent employee engagement in the company’s program; but my leadership wasn’t sustainable.