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There’s no such thing as grassroots culture change; cultures change from the top down.

Conflict is a neutral resource, like wealth or power. We can steward it well, or poorly.

Pain does not equal harm.

Wake up. Stop sleepwalking.

Invite acceptance-based performance, not performance-based acceptance.

Our role is not our identity.

Compassion generates influence; contempt erodes it.

Leaders go first.

What’s on the inside finds a way out.

Influence starts with the inner game.

Leadership development is a team sport.

We build trust by speaking the truth.

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