Catalyst Change Model

The Catalyst Change Model helps a client organization increase its capacity to initiate and navigate disruptive organizational change. Intended outcomes of the solution are 1) leaders able to increase stakeholder engagement and commitment, and 2) leaders able to increase the quality and value of organizational changes. It includes an upfront assessment of the organization and its leaders.

Problems Addressed by the Catalyst Change Model
  • Confusion about the future state
  • Resistance to change
  • People too busy to work on change initiatives
  • Missed milestones
  • Dropped balls and stepped-on toes

Typical Outcomes
  • Increased quality of the solutions delivered
  • Reduced drama and fewer unfavorable surprises
  • Increased stakeholder ownership of, commitment to, and buy-in to the change
  • Change projects finishing on time, on budget, with full scope
  • An increase in the organization’s change agility—with leaders better able to initiate and navigate organizational changes

Case Study: Citizens Energy Group

Kairos helped ensure the Citizens Energy Group acquisition of the City of Indianapolis’ water and wastewater assets added maximum value for all stakeholders, including Citizens’ ratepayers.   READ MORE

“Your change management expertise helped our leaders engage each other and staff, reduce drama (which had gotten high), increase commitment, and prevent productivity and teamwork from bottoming out during our transition. You brought in a terrific team of talented professionals to provide one-on-one coaching for every executive, restoring trust and teamwork on the executive team. The turnaround was palpable and the team does a much better job of putting the real issues on the table instead of under the rug. You left behind executives who are much more change savvy, ensuring we have internal resources who have developed change management competency. I really value the fresh, honest and open perspective you brought to our leadership issues. You are unafraid to challenge the organization, including the CEO. You brought great value to us during the most critical time in our history. Moreover, I value our relationship.”

—Carey Lykins, CEO (2005-2015), Citizens Energy Group

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