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A Big Step

I’m going to let you in on a little secret…

I hate failing! I hate looking like I don’t know what I’m doing or that I wasn’t adequately prepared. I usually try to avoid that at all costs. I was reminded of this pattern just a few weeks ago during a staff meeting. During a spirited exchange of ideas, I just sat there. I had thoughts and opinions running through my head, but I was silent. In that moment, I realized 3 things about my relationship with failure.

Why Accountability Backfired

In the last post (When Accountability Backfires) I asked,

Why do I still turn off my office lights religiously, while I have not continued with DuoLingo?

Thank you for your insightful comments to that post. I love this tribe of savvy and sharp thinkers. You are an amazing community, and I’m grateful.

Here is my summary of the theories you all have offered…

When Accountability Backfires

I used to forget to turn off the lights in my office. When my wife Kim noticed, she turned them off for me.

One day she got tired of this routine and stuck a post-it note on the light switch to remind me to flip it off when leaving. It started off as a joke, including a tally of how many times she had to deliver her “lights off service.” It was very effective, until I ripped it off the wall in frustration.

please-wait

Acknowledging Pain

According to reports I’m hearing, my experience applying for a policy on the federal Health Insurance Marketplace has been pretty typical – I’ve spent many hours navigating the site and trying to get help from well-intentioned customer service reps with no more power or knowledge than me.

Decision Rights (part 1)

We were going at it cats and dogs. Jim had hired me to run a change project for a client, and our views on how to best support the client were diametrically opposed. We were both frustrated, and fiercely arguing our points of view.